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REFRIGERATED SHIPPING POLICY

Refrigerated Shipping Methods:
Frozen and refrigerated items are shipped using an overnight refrigerated shipping carrier. Frozen items may arrive thawed. Refrigerated orders are shipped Monday-Friday. Refrigerated orders typically arrive within 1-2 days after they have departed Fake Meats, LLC's facility. Shipping charges are calculated below the shopping cart.

Packaging:
Your order will be packaged in a curbside recyclable, insulated shipping container filled with biodegradable, food-safe ice-packs. For safety, the insulated shipping container is designed to sustain refrigerated temperatures for up to 4 days. Once you have received the order, please follow the instructions included inside.

Delivery Address:
Please provide a delivery address where someone is available to receive the package. No signature is required, so if no one is available to receive the package, the package will be left at the door. Packages left in extreme temperatures will not maintain refrigerated temperatures for very long, and your food may spoil. Please provide a delivery address where someone is available to receive your package. When the package arrives, transfer the contents to a refrigerator or freezer.

Liability and Product Damage:
Fake Meats, LLC is not responsible for any damages caused by delivery or delivery delays. Once a package has left Fake Meats, LLC's facility, the package is the property and responsibility of the purchaser. Rejected, delayed, and/or damaged packages will not be returned to Fake Meats, LLC. All claims due to damage, loss, delay, and/or additional fees, must be filed with the carrier.

Click here to visit the refrigerated shipping FAQ.